General

FAQs

• Summer Shipping
• Where are your products sold?
• Where can I see what ingredients are in your products?
• Are your products Keto Certified?
• How many grams of sugar are in each serving?
• Are your products gluten free?

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Subscription

• How does subscriptions work?
• Add Item to your Existing Subscription/Autoship Order
• Delay Subscription Order
• Swap / Skip or Cancel Subscription Order

Referrals

• Can I use my referral discount with another promo code?
• How do I apply a referral discount?
• Do I need to have a Rewards account to refer a friend?
• How do I share my referral link?
• How does the Referral Program work?

VIP Rewards

• Applying Reward Redemption Code to upcoming Subscriptions / Autoship orders
• Will I receive points for my subscription and/or redeem reward points for my subscription orders?
• Can I share my points with someone else or another account?
• I redeemed my points, but I did not use my discount code, where can I find it?
• I have enough points! Why can't I redeem my points?
• How do I know what tier I'm in?

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